Vigilus Home Support, Inc. – Privacy Policy

1. Information We Collect

We may collect the following information:

Name
Phone number
Email address (if provided)
Property-related details relevant to services
Communication content (including emails and SMS messages)

2. How We Use Your Information

We use your information to:

Provide property management and home support services
Schedule and coordinate maintenance or vendor visits
Respond to inquiries and customer requests
Send service-related updates and notifications
Communicate via SMS regarding your property or services

3. SMS Communications

By providing your phone number and engaging with Vigilus, you consent to receive SMS messages related to:

Service updates
Scheduling and coordination
Responses to inquiries
Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying:

STOP or HELP

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only as necessary to:

Coordinate services with vendors or contractors
Comply with legal obligations

5. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain personal information only as long as necessary to provide services and fulfill business or legal obligations.

7. Your Rights

You may:

Request access to your information
Request correction or deletion
Opt out of communications or unsubscribe any time
To make a request, contact us using the information below.

8. Contact Information

Vigilus Home Support, Inc.
120 Montgomery Street
Rhinebeck, NY 12572
845-868-2370
connect@vigilushome.com

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.